Mercure Bradford, Bankfield Hotel
Що кажуть гості
We found room 234 very clean and comfortable, nicely decorated and equipped. Comfortable beds and fluffy duvets and plenty of tea coffee. Great view across the Airedale and nice grounds.
David
квітень 2025 р.
Friendly welcoming, helpful staff. Very clean and very warm, at times too warm. Very good range of furniture and facilities in the room. Small settee as well as desk area, comfy bed, wardrobe space etc. Nicely appointed bathroom. WE had asked for a quiet room and that request had been granted but it was a long way off so the hotel was able to arrange transfer to another room closer to reception. Good and easy car parking. Nice grounds though it being winter we were not able to make use of them. Will definitely use this hotel again.
Dennis
грудень 2024 р.
Don't know where to start if I'm honest. We had to extend our stay due to a blizzard and icey weather conditions. Originally only wanted an overnight stay. Turned into 3 nights. All staff during this time went above and beyond to make the whole process as easy as possible for me and my husband. Very welcoming and outstanding customer service. *The two gentlemen on reception on Monday the 06-01-25 and Tuesday the 07-01-25 10/10 👍 *To the two men who spent 2 days shovelling the drive and paths to make it safe. Hats off 👏 *Food is absolutely delicious. I recommend the chicken tikka masala. 10/10 and room service available. Also, pet friendly 🐕 Lovely and clean ✨️ Amazing value for money and such a beautiful gothic building with amazing views. Top marks from Mr&Mrs Rowley
Caroline
січень 2025 р.
Location is excellent for reaching cities, and countryside. Easy to access. Car parking top rate Receptionist, Julie, deserves a medal. She dealt with a problem with an agitated guest calmly and professionally. The guest was a little bit rude to her, but she handled him so well, it was a joy to see her in action Room: QUIET! Clean and pleasant, bed comfortable. Good shower. Pleasant outlook Breakfast: Good selection, well prepared. Staff so helpful Seems to me that staff are well trained here .
Lynne
листопад 2024 р.
Bed was comfortable, room was small but pleasant. Had a bathtub which I loved. The scenery outside was quite nice, as well as the entrance and reception. I only used my room to sleep in at night, as I stayed out all day.
Marta
липень 2024 р.
Staff very friendly. The cleaner for the room was really nice.
Ellis
листопад 2024 р.
Mercure Bradford Bankfield Hotel provided exceptional service from the moment I called ahead to inform of my estimated time of arrival, Julie on reception provided outstanding service was incredibly pleasant and professional. Upon arrival, Julie went above and beyond to make sure I was happy with everything which set a really good tone for the stay. The hotel itself is beautiful and serene, a great retreat from the hustle and bustle of everyday. My room was comfortable and spacious, with stunning views of the surrounding landscape, which added to the overall sense of tranquillity. I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay and I'm already planning to visit again. Thank you Julie : )
Afzal
липень 2024 р.
Greeted by welcoming staff at what is a large impressive looking hotel. Breakfast order taken at your table and served to you by friendly attentive staff. The hotel had a 6.6 rating which is very misleading as it is far better than that. Okay the rooms are dated but who cares when they are spacious, clean and comfy. Extended my stay when I could easily have moved on. Great grounds, free parking and free room upgrade too. Bonus.
Alan
лютий 2025 р.
We really enjoyed our stay, the room was cozy, the staff were very friendly and there was a nice variety to chose from at breakfast.
Tahera
жовтень 2024 р.
I have been several times and I feel safe and comfortable there. The reception staff on duty when I was there were exceptionally helpful and friendly. My room was warm with the option of good ventilation, the bed was comfortable and cosy and the kettle etc were clean and in good working order. The breakfast food was lovely, fresh and with great variety and all the staff were efficient, friendly and helpful.
Jennifer
квітень 2024 р.
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